Shipping & returns
Delivery
- Hong Kong: local delivery is available, and shipping is free on every order.
- Overseas: we can ship to other countries. Fees, timing, and availability vary by destination — please WhatsApp or contact us before you order.
- Read: can you ship overseas?
- All orders: usually 2–4 working days, depending on district and courier timing. Confirm making time in store or on WhatsApp.
- Free shipping on every Hong Kong order.
Shipping & returns
- Unopened products: returns or exchanges within 7 days of delivery.
- Worn, cut, or used wigs cannot be returned or exchanged.
- Quality issues: contact customer service and we will help resolve them.
Contact us
Need help choosing? Message us on WhatsApp.
WhatsApp