Shipping & returns

Delivery

  • Hong Kong: local delivery is available, and shipping is free on every order.
  • Overseas: we can ship to other countries. Fees, timing, and availability vary by destination — please WhatsApp or contact us before you order.
  • Read: can you ship overseas?
  • All orders: usually 2–4 working days, depending on district and courier timing. Confirm making time in store or on WhatsApp.
  • Free shipping on every Hong Kong order.

Shipping & returns

  • Unopened products: returns or exchanges within 7 days of delivery.
  • Worn, cut, or used wigs cannot be returned or exchanged.
  • Quality issues: contact customer service and we will help resolve them.

Contact us

Need help choosing? Message us on WhatsApp.

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